Subject: RE: Wrong delivery: Case id - 1895252 Order ID: 6251329676 Tracking ID: FP1205201000734
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, ArishLaila <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 23 Dec 2020 09:25:28 +0000

@ArishLaila<mailto:[email-masked]>

Can we please get the POD for this?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, December 23, 2020 9:31 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Wrong delivery: Case id - 1895252 Order ID: 6251329676 Tracking ID: FP1205201000734

External email sender, please take precaution.
Hi Team,

Kinsly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 December, 2020 10:59:50
Subject: Wrong delivery: Case id - 1895252 Order ID: 6251329676 Tracking ID:  FP1205201000734

Hi Team,

Problem Statement: Order status is delivered but the customer did not receive it.

Case id - 1895252
Order Date: Dec 4, 2020
Order ID: 6251329676
Tracking ID:  FP1205201000734

Assistance Required: Need POD

Issue Description: As per the tracking we can see that the item has been delivered to the customer on Dec 7, 2020. However, the customer has still not received the order.

Please check and provide POD.

Thank you for your help

Regards,
Manish

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