Subject: Wrong delivery: Case id - 1895252 Order ID: 6251329676 Tracking ID: FP1205201000734
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 22 Dec 2020 22:29:50 -0700 (MST)

Hi Team, 

Problem Statement: Order status is delivered but the customer did not receive it. 

Case id - 1895252 
Order Date: Dec 4, 2020 
Order ID: 6251329676 
Tracking ID: FP1205201000734 

Assistance Required: Need POD 

Issue Description: As per the tracking we can see that the item has been delivered to the customer on Dec 7, 2020. However, the customer has still not received the order. 

Please check and provide POD. 

Thank you for your help 

Regards, 
Manish