Subject: Re: Back Log Cases - August until October 2020
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Saurabh Dadu <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 22 Dec 2020 04:24:33 -0700 (MST)

Hi Jessie, 

Rgerading Mada cases the same will be shared with the team to do the needful and stop raising Jira. 

and for the backlogs we will chack on that and do the needed follow up, Hence will be adding our remarks and share the same with you by EOD. 

Regards 
shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Saurabh Dadu" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Tuesday, December 22, 2020 4:38:42 PM 
Subject: Back Log Cases - August until October 2020 

Hi Team, 

As discussed, please action the back log cases as per the attached sheet and update me EOD. 

For MADA rejected cases as discussed, please stop creating JIRA tickets for them. 

Hybris team is manually compiling rejected cases to be shared with Payfort and refund will be done from the back end taking approximately 3 weeks. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

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