Subject: Re: Partial cancellation getting failed
From: SAEEDURRAHMAN CHOUDHARY <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 21 Dec 2020 23:32:03 -0700 (MST)

Pleas advise 

From: "SAEEDURRAHMAN CHOUDHARY" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 19 December, 2020 16:58:11 
Subject: Partial cancellation getting failed 

Hi Team, 

Problem Statement: Partial cancellation getting failed 

Order Date:Nov 22, 2020 
Order ID: 8216695837 
Tracking ID: SD000524287 

Assistance Required: Need urgent Refund for partial cancelled item. 

Issue Description: Due to out of stock customer did not get 1 item, but the partial cance llation got failed in the system, and the customer did not get his refund till now. since the cace has been escalated on Zimbra for days. 

Thank you for your help 

Regards, 
Saeedurrahman