Subject: Re: NDR 6240914014
From: Shakeeb Arsalan <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, YASSER LSM <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 21 Dec 2020 05:31:40 -0700 (MST)

Hi Team, 

Please initiate the RTO for the below order 

Order ID: ​6240914014 
Tracking ID: ​SD000400985 

Regards 
Shakeeb 

From: "YASSER LSM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, December 21, 2020 4:12:58 PM 
Subject: NDR 

HI Team, 

Problem Statement: NDR 

Order ID: ​6240914014 
Order Date : Nov 10, 2020 
Tracking ID: ​SD000400985 

Issue Description: As per hybris, the status is showing "DELIVERED" on 1/14/20. However, As per the tracking ID SD000400985, the status is showing "Package Returned" on 23/11/2020. 

kindly do the needful Regards. 

Regards, 
Yasser