Subject: Late Refund
From: AKASH YADAV <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Dec 2020 10:23:39 -0700 (MST)

Hi Team, 

Ticket number- 1878332 

Order number-9617879986 
Order Date- Nov 26, 2020 

Issue Description - Customer places the order on Nov 26, 2020 however is has not been delivered yet. In hybris status is "READY_TO_SHIPPED". Customer wants to receive the refund for this order. 

Please assist. 

Thanks and Regards 
Akash