Subject: RE: cancellation#6235853708
From: Abhilash Kuttalam <[email-masked]>
To: max Rabwa <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Kirosh Kannan <[email-masked]>
Date: Sun, 20 Dec 2020 12:39:04 +0000

Dear Azhar,

Please mark the order as uncollected as customer has complained.

Regards,
Abhi

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, December 20, 2020 3:19 PM
To: Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: cancellation#6235853708
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case as customer chasing his refund so kindly update the order status as NOT_PICKED_UP.

Regards
shakeeb

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 5:42:47 PM
Subject: cancellation#6235853708

Hi Team,

Order Id: 6235853708
Ticket Id:1866857
Store code: Max60112
Order date:Oct 25, 2020

Issue Description: The order from Oct ready for pickup and customer waiting to return the order and get the refund,
so as per customer kindly cancel the order and do the needful ASAP.

Kindly note: we escalated to store for cancellation but no response.

Regards,
Samer

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