Subject: Refund not processed #6243353133
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 19 Dec 2020 21:53:01 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 17 Nov 2020 
Order ID: 6243353133 
Return Tracking ID: RP1120200006063 

Issue Description: Customer raised a return request for 3 item and as per customer she/he handed over all 3 items to the courier team as per tracking item reach to WH om 22/11/2020 

but according to the hybris the refund has been only process for 3 items, So we request you to check under RMA 1000190432 how many item has been received in our warehouse. 

Regards, 
Samer