Subject: Re: Order Delay - 6253731446
From: Apoorv Joshi <[email-masked]>
To: AbdulrahmanMoha <[email-masked]>
Cc: SanadZ <[email-masked]>, Imran Masih <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 27 Dec 2020 01:34:04 -0700 (MST)

Hi Team, 

Please arrange delivery on the below case urgently within today. Customer can be reached on +966501627614. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "SanadZ" <[email-masked]>, "Imran Masih" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, December 26, 2020 6:13:09 PM 
Subject: Re: Order Delay - 6253731446 

Hi Team, 

Please assist in arranging the delivery for the customer on the below case. We have shared the customer's contact number with Aramex multiple times and not getting any revert from them. Also, the status is now showing on hold at this time. The previous status is rejected by customer, customer has confirmed that they never received a call nor rejected this order. 

Please look into this on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Imran Masih" <[email-masked]>, "SanadZ" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, December 18, 2020 6:16:55 PM 
Subject: Order Delay - 6253731446 

Hi Team, 

AWB:46389891833 

Customer has informed that they never received a contact regarding this order and they did not refuse the delivery either. We shared on Dec 12, 2020 customer's contact number which is +966501627614 however, we have received no revert on the same. 

Please contact the customer on the above mentioned contact number and arrange the delivery with them on priority. Please do not return the package. 

Thank you for your help! 

Regards, 
Apoorv