Subject: Re: late collection - 8205415479
From: Apoorv Joshi <[email-masked]>
To: Reddy Prasad <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, escalations dxbteam <[email-masked]>, olm kuwait <[email-masked]>, midhun madhu <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Musaed <[email-masked]>
Date: Fri, 25 Dec 2020 06:00:01 -0700 (MST)

Dear Reddy, 

Can you please check and advise why the collection is not getting done on the below yet, any specific reason so that we can get in touch with customer and take the necessary details for them in order to get this arranged accordingly. 

Also the RVP is showing cancelled now. Please advise. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Reddy Prasad" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "olm kuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammad Musaed" <[email-masked]> 
Sent: Thursday, 10 December, 2020 19:46:51 
Subject: RE: late collection - 8205415479 

Dear Jessie 

Request is received yesterday same is assigned for collection today. 

Regards 

Reddy Prasad 

From: Jessie Caparas <[email-masked]> 
Sent: Thursday, December 10, 2020 2:12 PM 
To: Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; olm kuwait <[email-masked]>; Midhun Madhu <[email-masked]>; Reddy Prasad <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Musaed <[email-masked]> 
Subject: RE: late collection - 8205415479 
Importance: High 

[ mailto:[email-masked] | @olm kuwait ] [ mailto:[email-masked] | 
@Reddy Prasad ] 

Any update? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 9, 2020 2:24 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Musaed < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: late collection - 8205415479 

[ mailto:[email-masked] | @olm kuwait ] [ mailto:[email-masked] | 
@Midhun Madhu ] Please assist to collect the shipment asap. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 9, 2020 11:52 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Musaed < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: late collection - 8205415479 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the collection for the below details, we are not getting any response from LMG regarding the same and now customer has filed a complaint via our Kuwait e-complaint Jotform: 

Order Number: 8205415479 

Return AWB: RP1101200002776 

Customer's contact number: 066655438 

Thank you for your help! The collection is pending since long and as per tracking there is no attempt since Nov 2, 2020 

Regards, 

Apoorv 

From: "Ahmed Alkinj" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 21, 2020 3:11:29 PM 
Subject: late collection 

Hi Team, 

Problem Statement:(Late Collection). 

Order Date : Sep 29, 2020. 

Order ID: 8205415479. 

customer name: Farah Qatarneh. 

customer address: Jaber Alahmed plot 459 street 343 house. 

RMA: 1000034194. 

Mobil number:+96566655438. 

Assistance Required: Please arrange the collection from the customer. 

Regards, 

Ahmed alkinj, 

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