Subject: Collection delay - 9620872817
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Fri, 25 Dec 2020 04:44:11 -0700 (MST)

Hi Team, 

With reference to the order number: 9620872817 
AWB: RP121420000853 

Kindly assist in arranging the collection for the above AWB. We have checked this AWB on UAE fareye portal but it's not coming up there and as per tracking the status is stuck on "Driver out for pickup" since Dec 3, 2020. 

Address: Axis 3, 413, Dubai Silicon Oasis 
Contact Number: 0524387229, 0527116302 

We have also escalated the same to LMG multiple times but receiving no response. 

Please look into this and assist. Thank you for your help! 

Regards, 
Apoorv