Subject: Re: Refund not processed - 7408872748
From: Apoorv Joshi <[email-masked]>
To: siny jacob <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 25 Dec 2020 00:30:32 -0700 (MST)

Hi Team, 

Please assist to close the below on priority. Case is pending since Nov 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "siny jacob" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 17 December, 2020 15:07:44 
Subject: RE: Refund not processed - 7408872748 

[ mailto:[email-masked] | @Siny Jacob ] 

Still in receive status. 

Please close. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Tuesday, December 15, 2020 10:09 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Refund not processed - 7408872748 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing the below case. No action taken on child ticket: 1863671. Aramex confirmed returning items under 45444449260. 

Please look into this and advise. Thank you for your help! 

Regards, 

Apoorv 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 15, 2020 11:24:07 AM 
Subject: Refund not processed - 7408872748 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 18, 2020 

Order ID: 7408872748 

Return Tracking ID: 45444449260 

RMA: 1000261843 

Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Nov 10, as per the confirmation from the Aramex team. The refund is pending since then. Kindly assist with the refund on priority. 

Regards, 

Nikhil 

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