Subject: Re: Refund Not Processed//Order ID: 6237561842
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 24 Dec 2020 02:49:18 -0700 (MST)

Hi 

This item 162664687 is not coming in the RMA please raise Jira for that 
once the issue is fixed we can initiate the refund 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, December 24, 2020 2:43:30 PM 
Subject: Re: Refund Not Processed//Order ID: 6237561842 

Hi Team, 

Any updates on this case? As the customer has provided return tracking number RP1105200002644 which is showing that the return items have been returned to WH on Nov-14-2020. 

Regards, 
Ebrahim Hageb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ebrahim" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 24 December, 2020 14:35:58 
Subject: Re: Refund Not Processed//Order ID: 6237561842 

Hi 

There is no return request, and the AWB you have provided is for the delivery. 

Please elaborate and provide the required details 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 29, 2020 11:58:21 AM 
Subject: Refund Not Processed//Order ID: 6237561842 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 31, 2020 
Order ID: 6237561842 
Tracking ID: 46375888985 

Issue description : the customer returned the Items (162664687 & 161777223) the refund hasn't been initiated. 
Compliant needs : please scan back the items in order for the refund to be processed at the very soonest. 

Regards, 
Ebrahim Hageb