Subject: RE: Late Collection // 9611444806 // 1717862
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Vaibhav Ohri <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ishan Ahuja <[email-masked]>
Date: Sat, 19 Dec 2020 15:01:50 +0000

@Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]> Please arrange collection asap.

Order ID: 9611444806
Tracking ID: RP110620000975

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, December 19, 2020 3:44 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ishan Ahuja <[email-masked]>
Subject: Re: Late Collection // 9611444806 // 1717862

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case. Not getting any response from LMG after multiple escalation. Customer can be reached on 0555591115

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 10, 2020 12:20:49 PM
Subject: Late Collection // 9611444806 // 1717862

Hi Team,

Problem Statement: Late collection

Order Date : Nov 01, 2020

Order ID: 9611444806
Tracking ID: RP110620000975
Assistance Required: Need collection

Issue Description:  The return request was created on Nov 06, 2020 and till now the item has not collected from the customer. We have emailed to the courier team multiple times, however no response received from the team.

Kindly arrange the collection on priority basis.
.
Regards,
Nitesh

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