Subject: RE: Collection Delay - 2000073895
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, hadeer <[email-masked]>, allcaiconsumercs <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 19 Dec 2020 14:49:24 +0000

@Service Center - CAI Consumer CS<mailto:[email-masked]> @hadeer<mailto:[email-masked]> Please confirm if the shipment has been collected?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, December 19, 2020 2:56 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; hadeer <[email-masked]>; allcaiconsumercs <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Collection Delay - 2000073895

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case. Receiving no response from Aramex.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "allcaiconsumercs" <[email-masked]<mailto:[email-masked]>>, "hadeer" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 4:19:56 PM
Subject: Collection Delay - 2000073895

Hi Team,

AWB: 43826965453;L07BF91

Kindly assist in arranging the collection for this on priority. Customer details are as follows:
Aayh Amr Mohameed
16B, Saleh Subhi Street, Intersection of Mostafa Safwat, Al-Manna Tower 2, Building 2, Second Floor, Apartment 204

Contact Number: +201149014839

Customer is trying to return the items since Oct, 2020 but everytime AWB getting cancelled. Please assist in arranging this within today.

Appreciate your assistance.

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 10, 2020 4:34:05 PM
Subject: Late Collection

Hi Team,

Kindly get it collected as customer is constantly chasing us.
Order Date : 20/10/2020
Order ID: 2000073895<callto:2000073895>
Tracking ID: 43826965453

Regards
Shafeeque

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 22, 2020 11:06:23 AM
Subject: Late Collection

Hi Team,

Problem Statement: Late Collection
Order Date : 20/10/2020
Order ID: 2000073895
Tracking ID: 43819576275
Assistance Required: Need Urgent Collection

Issue Description:The refund processed and the item has not been collected so far ,so kindly arrange the collection on priority basis as customer is chasing us .

Regards,
Shafeeque

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