Subject: Re: Refund not processed
From: "MUBASHER ABDELRHMAN. HAMED" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 19 Dec 2020 06:26:17 -0700 (MST)

reminder 

From: "MUBASHER ABDELRHMAN. HAMED" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 12 December, 2020 14:38:14 
Subject: Refund not processed 

Hi Team, 

The customer has refund in the following orders: 

Order no 8377438535 
A Jira ticket raised to initiate the refund and this is their replay : Order was placed in April and refund window is already crossed for this order. Please work with finance team to take care of this refund case. 
[ https://landmark.atlassian.net/browse/REL-128965 | https://landmark.atlassian.net/browse/REL-128965 ] 

Order no 8390295913 
Knet ticket created on hybris but not resolved yet. 

Kindly check and assist to do the needful. 

Regards.