Subject: Refund Not Processed
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 19 Dec 2020 05:27:23 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Nov 22, 2020 
Order ID: 6245810696 
Return Tracking ID: RP1124200004903 
Return Tracking ID: RP1122200006048 
Return Tracking ID: RP1122200006043 
Assistance Required: Need refund to customer 
RMA: 1000216341 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team maybe under tracking: RP1122200006048 and RP1122200006043 which is associateed with order: 6244330968 & 6244147049. 

Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Kindly look into the issue and refund the customer 

Regards, 
Ishan