Subject: Re: Collection Delay - 2000073895
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, hadeer <[email-masked]>, allcaiconsumercs <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 19 Dec 2020 03:55:48 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. Receiving no response from Aramex. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "allcaiconsumercs" <[email-masked]>, "hadeer" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, December 17, 2020 4:19:56 PM 
Subject: Collection Delay - 2000073895 

Hi Team, 

AWB: 43826965453;L07BF91 

Kindly assist in arranging the collection for this on priority. Customer details are as follows: 
Aayh Amr Mohameed 
16B, Saleh Subhi Street, Intersection of Mostafa Safwat, Al-Manna Tower 2, Building 2, Second Floor, Apartment 204 

Contact Number: +201149014839 

Customer is trying to return the items since Oct, 2020 but everytime AWB getting cancelled. Please assist in arranging this within today. 

Appreciate your assistance. 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 10, 2020 4:34:05 PM 
Subject: Late Collection 

Hi Team, 

Kindly get it collected as customer is constantly chasing us. 
Order Date : 20/10/2020 
Order ID: [ callto:2000073895 | 2000073895 ] 
Tracking ID: 43826965453 

Regards 
Shafeeque 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, October 22, 2020 11:06:23 AM 
Subject: Late Collection 

Hi Team, 

Problem Statement: Late Collection 
Order Date : 20/10/2020 
Order ID: 2000073895 
Tracking ID: 43819576275 
Assistance Required: Need Urgent Collection 

Issue Description:The refund processed and the item has not been collected so far ,so kindly arrange the collection on priority basis as customer is chasing us . 

Regards, 
Shafeeque