Subject: RE: Order not Shipped
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, akash yadav <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 07:31:02 +0000

@Shakeeb Arsalan<mailto:[email-masked]> Order is cancelled in Hybris.

Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Tuesday, December 15, 2020 8:09 PM
To: Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; akash yadav <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Order not Shipped

Looping @LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> @Jagmohan Urmaliya (TCS)<mailto:[email-masked]> Please help and advise.

INC0931091

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 7:15 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; akash yadav <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order not Shipped

External email sender, please take precaution.
Hi Team,

Please assist regarding the following issue.

Regards
Shakeeb

________________________________
From: "akash yadav" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 10:52:26 PM
Subject: Order not Shipped

Hi Team,

Ticket ID- 1805442
Child Ticket ID - 1811274

Problem Statement: Late Shipping
Order Date :  Nov 21, 2020
Order ID: 9616310659
Tracking ID:  NA

Issue Description: Customer placed order on 17 oct and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. There is no info in consignment. We have raised the child ticket to the warehouse, as per warehouse "Regarding this order we dont have any update in the system"( Screen-shot attached). However they have partially cancelled the order.

Please assist.

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