Subject: Refund approval #6240648438
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 18 Dec 2020 04:33:32 -0700 (MST)

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 1867987 
Order Date: Order Date : Nov 10, 2020 - Nov 21, 2020 
Order ID: 6240648438 - 6245229410 
Tracking ID: 46384022016 - 46383313384 (Invalid number) 
Total Price: SAR 209.22 

Issue Description: As per customer he returned all items in the orders (6240648438 - 6245229410), through AWB: 46384858623 by tracking the items delivered to warehouse on 02/12/2020. 

Customer's history: customer with us from 10/11/20 and he placed 3 orders. 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Samer