Subject: Refund Not Initiated Yet For Two Order IDs 9617455966 & 9617198061
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 18 Dec 2020 00:53:50 -0700 (MST)

Hi Team, 

Problem statement: Refund Not initiated yet 

Order Number: 9617455966 
Order Created: Nov 25, 2020 
Tracking id - 46044698335 
Return request created: 11/28/20 2:23 PM 

Order Number: 9617198061 
Order Created: Nov 24, 2020 
Tracking id - 46044277532 
Return request created: 11/26/20 3:06 PM 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 30 Nov 2020 02:26 PM still the refund for the same has not been initiated. We have already raised the child ticket for the same still no reply. 

Please note for the order id 9617455966 customer reported that he returned all the items under AWB 46044277532 instead of AWB 46044698335. 

Regards, 
Ishan