Subject: Refund Approval// 6248706982
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 17 Dec 2020 20:17:20 -0700 (MST)

Hi Team, 

Problem Statement: Refund Approval request. 

Order Date : 28-Nov-2020 
Order ID: 6248706982 
Tracking ID: 100190300, 624870698222999991 
​Store code: Splash21092 
​ 
Issue Description: The customer reached us informing that she has not received the order that has marked as pickup complete in the Hybris, we have forwarded the issue to store team and they confirmed that they didn't received the order. 

Kindly assist us to process the refund manually and close the issue. 

Order price: SAR 88.20 

Thank you for your help. 

​Regards, 
Algaily