Subject: Old child ticket
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 17 Dec 2020 13:29:48 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Nov 22, 2020 
Order ID:6245207271 
Tracking ID:RP1129200010662 
RMA:1000252081 
Return request date:11/29/20 
warehouse request date: Dec-13-2020 

Tracking ID:RP1130201000207 
RMA:1000252115 
warehouse reached date: Dec-15-2020 
Return request date:11/30/20 

Assistance Required: Need refund for customer. 
Issue Description: The customer made return request and the customer said that the courier team has collected the items and delivered to warehouse and the refund has been not refunded to customer kindly check the RMA and refund the amount as soon as possible. 
Regards, 
Ahemd