Subject: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 17 Dec 2020 02:03:59 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 09/11/2020 

Order ID: 6240280082 
Return Tracking ID: RP1118201000583 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000178463 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque