Subject: Refund not processed #6240914014
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 16 Dec 2020 23:13:11 -0700 (MST)

Hi Team, 

Order ID: 6240914014 
Tracking ID: SD000400985 

Issue Description: the customer inform us that he didn't receive the order, and as per tracking the order not delivered (Package Returned) on 23/11/2020, and as per hyprise the order delivered on 14/11/2020, the customer asking about refund. 

Kindly check and do the needful. 

Regards, 
Samer