Subject: Cancelled order# 2000575859
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 16 Dec 2020 20:43:28 -0700 (MST)

Hi Team, 

With reference to order ID# 2000575859 placed on 23 Nov 2020 the order has been cancelled, but the customer is still insisting the amount has been captured. 

We have pushed the the customer to check with his bank and then later to share us a certified image of his bank account statement but she is not satisfied to provide us with his bank statement account. 

Kindly check whether the amount is captured or not. 

Thank you for your help. 

Regards, 
Algaily.