Subject: Refund not processed for two orders, same customer.
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 16 Dec 2020 02:36:56 -0700 (MST)

Hi Team, 

Subject: Refund not processed for two orders, same customer. 

1- Order No. 6239462805, RMA No. 1000145529, Tracking No.RP1109200003374 
2- Order No. 6239472495, RMA No. 1000145527, Tracking No.RP1109200003370 

Issue Description: With reference to the above orders and as per the above tracking numbers, the status of the two RMA is marked as "RVP Delivered" on Nov-11-2020 . A child ticket No. 1861602 was escalated to WH, but no response. 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser