Subject: Re: Refund Not Processed//Order ID: 6241014487
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 15 Dec 2020 22:20:05 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ksaconloc Returns" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Mohd Imran" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammad Ayaz" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Mohammed Awad MohammedGaily" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Sent: Tuesday, 8 December, 2020 11:11:35 
Subject: RE: Refund Not Processed//Order ID: 6241014487 

Dear [ mailto:[email-masked] | 
@Akshay Berry ] , 

Please note not received at our end 

AWB_ _ RP1118201000460 

Order_ _ 6241014487 

Regards, 

Amir Reyazi 

Conloc Returns 

Ext – 4647 

From: Akshay Berry <[email-masked]> 
Sent: Monday, December 7, 2020 5:30 PM 
To: Mohd Imran <[email-masked]>; ArishLaila <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Ksaconloc Returns <[email-masked]>; Mohammad Ayaz <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: RE: Refund Not Processed//Order ID: 6241014487 

[ mailto:[email-masked] | @Ksaconloc Returns ] [ mailto:[email-masked] | 
@Mohammad Ayaz ] [ mailto:[email-masked] | 
@Mohammed Awad MohammedGaily ] Please update about the return as per the courier it has been reached WH as of Nov 19 th . 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 4, 2020 7:32 PM 
To: ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Awad MohammedGaily < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Ebrahim < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund Not Processed//Order ID: 6241014487 

Hi [ mailto:[email-masked] | 
@ArishLaila ] [ mailto:[email-masked] | 
@Mohammed Awad MohammedGaily ] , 

Please help us to process below refund. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 4, 2020 10:20 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Ebrahim < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund Not Processed//Order ID: 6241014487 

External email sender, please take precaution. 

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 3, 2020 3:15:45 PM 
Subject: Refund Not Processed//Order ID: 6241014487 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 11, 2020 
Order ID: 6241014487 
Tracking ID: RP1118201000460 
RMA: 1000178451 

Assistance Required: Need refund for customer. 

Issue Description: As per the Fareye website the return item has been returned to WH on Nov-19-2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb 

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