Subject: Re: Late Shipping//Order ID: 6238599365
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Mohammad Musaed <[email-masked]>, M Ataullah <[email-masked]>
Date: Mon, 14 Dec 2020 06:29:52 -0700 (MST)

Hi Team 

Would like to inform you that the order was shipped partially and received the same to the customer, Please check Child ticket 1841497 and arrange the shipment for remaining items or cancel the same ASAP. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 10 December, 2020 15:23:28 
Subject: Re: Late Shipping//Order ID: 6238599365 

Hi Team, 

Kindly proceed refund for those items which have not been shipped. 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 7 December, 2020 13:40:50 
Subject: Re: Late Shipping//Order ID: 6238599365 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 6 December, 2020 14:34:02 
Subject: Re: Late Shipping//Order ID: 6238599365 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 2 December, 2020 14:12:24 
Subject: Re: Late Shipping//Order ID: 6238599365 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 27 November, 2020 17:19:42 
Subject: Late Shipping//Order ID: 6238599365 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Nov 3, 2020 
Order ID: 6238599365 
Tracking ID: NA 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Nov 3, 2020 and the customer has received1 item that has been delivered by LMG team(FP1105200001725). 
Customer is chasing us for the reset of his order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb