Subject: Re: RMA showing cancelled
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 14 Dec 2020 03:15:37 -0700 (MST)

Any update? 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 6 December, 2020 15:27:44 
Subject: RMA showing cancelled 

Hi Team, 

Subject: RMA showing cancelled. 

ORDER NO : 6237341611 
RMA TRACKING ID : 46379437053 
RMA No: 1000157255 
Ticket No: 1808869 

Issue Description: As per the hybris, the status of the above RMA is showing cancelled. However, as per the tracking id 46379437053 , the status is showing "delivered DLVD" on 21 Nov 2020. Now the customer is asking for a refund for the mentioned RMA. 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser.