Subject: Re: KNET Refund Unsuccessful
From: Shakeeb Arsalan <[email-masked]>
To: Ishan Ahuja <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 13 Dec 2020 08:22:11 -0700 (MST)

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From: "Ishan Ahuja" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, November 24, 2020 11:20:04 AM 
Subject: KNET Refund Unsuccessful 

Hi Team, 

Ticket : 1676745 

Order ID : 8380697619 
Order Date : May 2, 2020 

Assistance Required: Need urgent Refund 

Issue Description: As per the hybris, we can see that refund has already been initiated to customer's bank account from our side on July 7, 2020 but it was unsuccessful. 
​ 
Please check and advice as customer waiting for a refund. 

Thank you for your help 

Regards, 
Ishan