Subject: RE: [#1625191] - 8395769569 Re: تم تأكيد طلبك للاستلام من المتجر
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Centrepoint <[email-masked]>, Youraj Kinhikar <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Sachin Maheshwari <[email-masked]>, ecom cskuwait <[email-masked]>, Midhun Madhu <[email-masked]>, cp alrai <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 13 Dec 2020 14:51:03 +0000

@Seeta Seeta<mailto:[email-masked]>

This is refunded.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, December 11, 2020 2:28 PM
To: Jessie Caparas <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>; Centrepoint <[email-masked]>; Youraj Kinhikar <[email-masked]>; Mohamed Mahmoud <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Sachin Maheshwari <[email-masked]>; ecom cskuwait <[email-masked]>; Midhun Madhu <[email-masked]>; cp alrai <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: [#1625191] - 8395769569 Re: تم تأكيد طلبك للاستلام من المتجر
Importance: High

External email sender, please take precaution.
Hi Jessie

Can you please assist us in the below case. As the case is pending from long time.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
To: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
Cc: "Centrepoint" <[email-masked]<mailto:[email-masked]>>, "youraj kinhikar" <[email-masked]<mailto:[email-masked]>>, "Mohamed Mahmoud" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Sachin Maheshwari" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "cp alrai" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 December, 2020 12:19:51
Subject: RE: [#1625191] - 8395769569   Re: تم تأكيد طلبك للاستلام من المتجر

Dear sir,
Please be informed the order 8395769569 already shipped from WH ,
As store confirm that not received the order may lost in transit
Kindly initiate refund to customer

Thanks & Regards,

Siva Prasad

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: 09 December 2020 09:05
To: cp alrai <[email-masked]<mailto:[email-masked]>>
Cc: Centrepoint <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

External email sender, please take precaution.
Dear Siva,

Please update on the below on priority. Case pending since Oct, 2020 and the customer is chasing for their refund.

Please look into this and assist on urgent basis.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Srg Alrai" <[email-masked]<mailto:[email-masked]>>
To: "Centrepoint" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "youraj kinhikar" <[email-masked]<mailto:[email-masked]>>, "Mohamed Mahmoud" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 2, 2020 9:03:59 PM
Subject: RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

Dear Siva

Please do the needful,  order not received @ store

Thanks
Sharween.

From: Centrepoint [mailto:[email-masked]]
Sent: Wednesday, December 02, 2020 6:18 PM
To: ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; cp alrai <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

External email sender, please take precaution.

Hi Team,

Is there any update?

Regards
Ataullah
On Wed, 18 Nov at 10:01 AM , ecom cskuwait <[email-masked]<mailto:[email-masked]>> wrote:
Dear sir ,
Please be informed the order already escalated to cs team waiting for approval

Thanks & Regards,

Siva Prasad

From: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Sent: 16 November 2020 15:09
To: cp alrai <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

@Midhun Madhu<mailto:[email-masked]>@ecom cskuwait<mailto:[email-masked]> please check and close

From: cp alrai <[email-masked]<mailto:[email-masked]>>
Sent: 16 November 2020 15:08
To: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

Dear Sir,

Please be informed that order number 8395769569 we didn’t received  at store.

Thanks
Sharween.

From: Mohamed Mahmoud
Sent: Monday, November 16, 2020 2:45 PM
To: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; cp alrai <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

@cp alrai<mailto:[email-masked]>,

Can we get an update on this please.

Thanks

From: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 8, 2020 10:36 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; cp alrai <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

@cp alrai<mailto:[email-masked]> please check and revert

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: 08 November 2020 09:17
To: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر
Importance: High

@Youraj Kinhikar<mailto:[email-masked]>

Store code
BABYSHOP Centrepoint21122

@seeta.seeta<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

Please do not forget the store code.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 8, 2020 10:00 AM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

Location please

@Jessie Caparas<mailto:[email-masked]>:FYI

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: 07 November 2020 00:20
To: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر

External email sender, please take precaution.
Hi Team,

Subject : Late C&C delivery

Problem Statement – Late C&C Delivery
Tracking ID – 839576956930999991  READY_TO_SHIPPED
Order ID --8395769569
Assistance Required – Need urgent C&C delivery
Order placed on :05-Aug-2020
Please update us about the delay in delivery and arrange a delivery ASAP.

Regards,
Ezzaldeen

1625191:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cee3049841e70437d91d208d89dbf7915%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637432793020268655%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=i4zzXCSCeAijxQ18nQTBttPVjfpLTGGDgp3KGtUGMkQ%3D&reserved=0>

1625191:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cee3049841e70437d91d208d89dbf7915%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637432793020278649%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Jfh1JZIjTl1CUJnct%2FDwIwzHIGHtqZ5iByBSv0rmHBk%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com