Subject: Re: Refund issue due POD
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 13 Dec 2020 06:59:34 -0700 (MST)

Any update? 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 10 December, 2020 18:16:58 
Subject: Re: Refund issue due POD 

Any update? 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 4 December, 2020 11:48:34 
Subject: Refund issue due POD 

Hi Team, 

Subject: Refund issue due POD. 

Order No: 6248367668 
Order Date : Nov 27, 2020 
Tracking ID: SD000605599 
Ticket:1787830 

Issue Description: With reference to the above order, the customer is claiming that he did not receive the order and that he only received a message on his mobile informing him that his order was delivered. We contacted Shipa to provide us with proof of delivery which shows signature and ID proof of the customer. They did not provide us with POD. They just sent the following message: "Please note that as per the system, the order has been delivered to the same end customer. Please check again from your end". 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser