Subject: RE: Late shipping - 6234093559 - MOC 14384691
From: Mohamed Mahmoud <[email-masked]>
To: Apoorv Joshi <[email-masked]>, ArishLaila <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Mohamed Nagy <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Mohammad Ayaz <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Ar
Date: Sun, 13 Dec 2020 10:05:19 +0000

@ArishLaila<mailto:[email-masked]>,

Any update on this please

From: Mohamed Mahmoud <[email-masked]>
Sent: Saturday, December 12, 2020 2:11 PM
To: Apoorv Joshi <[email-masked]>; ArishLaila <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Mohamed Nagy <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Mohammad Ayaz <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Late shipping - 6234093559 - MOC 14384691
Importance: High

Reminder

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 1:35 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohammad Ayaz <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late shipping - 6234093559 - MOC 14384691
Importance: High

@ArishLaila<mailto:[email-masked]>

Are you able to cancel this?

It has been raised to MOC.

Please revert asap.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 10, 2020 4:29 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohammad Ayaz <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipping - 6234093559 - MOC 14384691

External email sender, please take precaution.
Hi Imran,

Kindly please assist in closing the below case. Case pending since Oct 26, 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohamed Mahmoud" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "mohamed nagy" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>, "Mohammad Ayaz" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 5, 2020 8:03:10 PM
Subject: RE: Late shipping - 6234093559 - MOC 14384691

Hi @Ksaconloc Returns<mailto:[email-masked]>,

Is there an update on this?

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 5, 2020 12:23 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohammad Ayaz <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipping - 6234093559 - MOC 14384691

External email sender, please take precaution.
Hi Team,

Kindly advise if any update on the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>
To: "Mohamed Mahmoud" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "mohamed nagy" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>, "Mohammad Ayaz" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 26, 2020 2:32:25 PM
Subject: RE: Late shipping - 6234093559 - MOC 14384691

Dear,

Request is noted, we will check for this.

Regards,
Amir Reyazi
Conloc Returns
Ext - 4647

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 21, 2020 6:57 PM
To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohammad Ayaz <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late shipping - 6234093559 - MOC 14384691

Kind reminder

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 20, 2020 4:51 PM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohammad Ayaz <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late shipping - 6234093559 - MOC 14384691
Importance: High

@Ramesh Gottimukkala<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>

Order ID 6234093559 has not been shipped and there is no consignment.

As advised by WMS/OMS team, please mark as SED/LIT.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 1:33 PM
To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohammad Ayaz <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late shipping - 6234093559 - MOC 14384691

Dear All,

Can you please assist to solve this issue we supposed to have the shipment as "RTO", please scan the soonest to refund the customer,

Regards,
Mohamed Nagy

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 8:14 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipping - 6234093559

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case, no action on child ticket: 1627409 since Oct 28, 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 3:11:56 AM
Subject: Late shipping

Hi Team,

Subject : Late shipping

Problem Statement - Late shipping
Tracking ID - No Consignment
Order ID --6234093559
Assistance Required - Need urgent shipping
Order placed on : Oct 18, 2020
Please update us about the delay in shipping and arrange a delivery ASAP.

Regards,
Ezzaldeen

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMohamed.Mahmoud%40landmarkgroup.com%7C067285adf09b45b144e608d89e863782%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637433646575141055%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1nhG5Jkt%2F%2FZWg%2F2TKypHpAkmITtnrDjwyBMT21othvE%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com