Subject: Ticket Assigned - Re: We’ve received your return request.
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 13 Dec 2020 03:34:10 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear sir; 
I need to return the items mentioned in the order though more than 14 days have passed since I received my home delivery.  It's now 17 days, pls pardon my late return as I was not available to open the delivery when it arrived home.  Kindly note if you accept the return of the same.

Sent from Yahoo Mail on Android 
 
  On Tue, Nov 17, 2020 at 23:08, Home Centre<[email-masked]> wrote:    
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We’ve received your return request.

Hi Gihan Thabet, thank you for getting in touch with us. Here’s how your return 1000178261 for order 8211023816 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  HOME CENTRE  |
|  Majolika Embroidered Table Runner  |
| Color: Blush |
| Quantity: 1 |

  |  KWD 8.9  |

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|  HOME CENTRE  |
|  Majolika Embroidered Filled Cushion - 50x50 cms  |
| Color: Grey |
| Quantity: 4 |

  |  KWD 36  |

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|  Total | KWD 44.9  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1706262