Subject: RMA showing cancelled.
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 12 Dec 2020 03:05:30 -0700 (MST)

Hi Team, 

Subject: RMA showing cancelled. 

ORDER NO : 6244927475 
RMA TRACKING ID : RP1122200004766 
RMA No: 1000201529 
Ticket No: 1849798 

Issue Description: As per the hybris, the status of the above RMA is showing cancelled. However, as per the tracking id RP1122200004766 , the status is showing "RVP Delivered" on Nov-24-2020 . Now the customer is asking for a refund. 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser.