Subject: RE: Update customer contact number //6234709130
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Poovanna KBelliyappa <[email-masked]>, ArishLaila <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 12 Dec 2020 07:57:37 +0000

@Poovanna KBelliyappa<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]> Please confirm if this was done?

AWB; RP1204200003447

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]>
Sent: Friday, December 11, 2020 5:00 PM
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Update customer contact number //6234709130
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly note the new AWB; RP1204200003447 and customer contact number and help us in closing this case ASAP.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 December, 2020 11:57:29
Subject: Re: Update customer contact number //6234709130

Hi Team,

Is there any update?

Regards
Ataullah

________________________________
From: "ArishLaila" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Poovanna KBelliyappa" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 28, 2020 12:09:14 PM
Subject: RE: Update customer contact number //6234709130

+@Poovanna KBelliyappa<mailto:[email-masked]> // Dinesh- Please note customer new number and reschedule the pickup

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 4:28 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>
Subject: RE: Update customer contact number //6234709130
Importance: High

@ArishLaila<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 5:08 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Update customer contact number //6234709130

External email sender, please take precaution.
Hi Team,

Problem Statement: Update customer contact number,

Order Date-: Oct 21, 2020

Order ID: 6234709130
Tracking ID: RP1025200001887
Assistance Required: Need Urgent Return collection

Issue Description: The return request has been raised on 10/25/20 but still not collected, however the issue was escalated twice to the courier team but no revert from them,

Customer's contact number-; 0560786612
Address; Al Munsiyah District, Riyadh Street No. 345

 so we request you to contact the customer on the updated contact number for the return collection schedule on your priority basis.

Thanks & Regards,
Seeta Kunwar
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com