Subject: bank account refund issue
From: AHMED OMER <[email-masked]>
To: Seeta Seeta <[email-masked]>, shakeeb arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 11 Dec 2020 12:30:31 -0700 (MST)

Ticket no : 1693159 

Hi Team, 

Problem Statement: refund to customer bank account 

Order Date : 14 Oct 2020 
Order ID: 9608082098 
Tracking ID: 46040269391 

Assistance Required: customer did provide her bank account details and waiting for the refund 
Issue Description: customer did bay via cash on delivery and ask for his refund to be sent to her bank account and did provide her account details the matter has been escalated to jira team by fauzan and the account details did updated on hypris, please assist up the close this issue. 

Regards, 
Ahmed Omer