Subject: RE: Late Collection // 6228052546 // RP1020200001586
From: Jessie Caparas <[email-masked]>
To: Mohamed Mahmoud <[email-masked]>, Olm Riyadh <[email-masked]>, ArishLaila <[email-masked]>, Bm olmriyadh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>
Date: Fri, 11 Dec 2020 09:09:49 +0000

@ArishLaila<mailto:[email-masked]> @Olm Riyadh<mailto:[email-masked]>

Are we attempting to call the customer before pick up?

Please reschedule asap – we can’t keep it on hold for so long as it has been raised to MOC!

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Mohamed Mahmoud <[email-masked]>
Sent: Tuesday, December 8, 2020 11:36 PM
To: Olm Riyadh <[email-masked]>; ArishLaila <[email-masked]>; Bm olmriyadh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; M Ataullah <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>
Subject: RE: Late Collection // 6228052546 // RP1020200001586
Importance: High

@ArishLaila<mailto:[email-masked]>, @Olm Riyadh<mailto:[email-masked]>, @Bm olmriyadh<mailto:[email-masked]>,

Any update on this, case raised as MOC kindly arrange for pick up on priority.

Thanks,
Ali

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 28, 2020 9:12 PM
To: Olm Riyadh <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Collection // 6228052546 // RP1020200001586

Dear All,

Kindly arrange an urgent pick up for the below shipment and confirm once it’s done.

Thanks,
Ali

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 28, 2020 12:38 PM
To: Olm Riyadh <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Late Collection // 6228052546 // RP1020200001586
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Late Collection

Order Date : Sep 27, 2020

Order ID: 6228052546
Tracking ID: RP1020200001586
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 10/20/20 and till now the item has not collected from the customer,

 so kindly note the customer's address & arrange the collection on priority basis.

My mobile number: +966549632777
My Address: Apartment 405 - Fourth Floor - Roseline Suites Hotel Building next to Al Mubarak Hospital and Al Aqsa Schools - King Faisal Road, Al Murabba, Riyadh

Thanks & Regards,
Seeta Kunwar
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