Subject: Re: customer want to cancel his order
From: AHMED OMER <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, shakeeb arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 10 Dec 2020 17:27:24 -0700 (MST)

any update 

From: "AHMED OMER" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "shakeeb arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 3 December, 2020 07:05:09 
Subject: customer want to cancel his order 

with reference to the ticket number: 

****************************************************************************************** 
Hi Team, 

Problem Statement: Late Delivery 
Order Date : 5 Nov 2020 
Order ID: 6239101751 
Tracking ID: CRDSAL0093241220 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 07/11/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Ahmed Omer. 
********************************************************************************************** 
This message was the escalation massage to the saudi post put till now i got response from their side, # and cristal team now informing now that the customer requested to cancel the order. kindly assist me to close this case. 

Regards, 
Ahmed Omer