Subject: Re: Late shipping - 6234093559 - MOC 14384691
From: Apoorv Joshi <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, mohamed nagy <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Mohammad Ayaz <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb
Date: Thu, 10 Dec 2020 05:29:21 -0700 (MST)

Hi Imran, 

Kindly please assist in closing the below case. Case pending since Oct 26, 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "ArishLaila" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Cc: "Mohamed Mahmoud" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]>, "mohamed nagy" <[email-masked]>, "Mohammed Awad MohammedGaily" <[email-masked]>, "Mohammad Ayaz" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, December 5, 2020 8:03:10 PM 
Subject: RE: Late shipping - 6234093559 - MOC 14384691 

Hi [ mailto:[email-masked] | 
@Ksaconloc Returns ] , 

Is there an update on this? 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, December 5, 2020 12:23 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Mohamed Mahmoud <[email-masked]>; Ksaconloc Returns <[email-masked]>; seeta.seeta <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Mohamed Nagy <[email-masked]>; ArishLaila <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Mohammad Ayaz <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: Late shipping - 6234093559 - MOC 14384691 

External email sender, please take precaution. 

Hi Team, 

Kindly advise if any update on the below case. Thank you for your help! 

Regards, 

Apoorv 

From: "Ksaconloc Returns" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohamed Mahmoud" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Ezzaldeen Mahyoub" < [ mailto:[email-masked] | [email-masked] ] >, "mohamed nagy" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Awad MohammedGaily" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Ayaz" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 26, 2020 2:32:25 PM 
Subject: RE: Late shipping - 6234093559 - MOC 14384691 

Dear, 

Request is noted, we will check for this. 

Regards, 

Amir Reyazi 

Conloc Returns 

Ext – 4647 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 21, 2020 6:57 PM 
To: Ksaconloc Returns < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Awad MohammedGaily < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Ayaz < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Ezzaldeen Mahyoub < [ mailto:[email-masked] | [email-masked] ] >; Mohamed Nagy < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late shipping - 6234093559 - MOC 14384691 

Kind reminder 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, November 20, 2020 4:51 PM 
To: Mohamed Nagy < [ mailto:[email-masked] | [email-masked] ] >; Ksaconloc Returns < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Awad MohammedGaily < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Ayaz < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Ezzaldeen Mahyoub < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late shipping - 6234093559 - MOC 14384691 
Importance: High 

[ mailto:[email-masked] | @Ramesh Gottimukkala ] [ mailto:[email-masked] | 
@ArishLaila ] 

Order ID 6234093559 has not been shipped and there is no consignment. 

As advised by WMS/OMS team, please mark as SED/LIT. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Mohamed Nagy < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 12, 2020 1:33 PM 
To: Ksaconloc Returns < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Awad MohammedGaily < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Ayaz < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Ezzaldeen Mahyoub < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late shipping - 6234093559 - MOC 14384691 

Dear All, 

Can you please assist to solve this issue we supposed to have the shipment as “RTO”, please scan the soonest to refund the customer, 

Regards, 

Mohamed Nagy 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 12, 2020 8:14 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Ezzaldeen Mahyoub < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late shipping - 6234093559 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in closing the below case, no action on child ticket: 1627409 since Oct 28, 2020. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Ezzaldeen Mahyoub" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 12, 2020 3:11:56 AM 
Subject: Late shipping 

Hi Team, 

Subject : Late shipping 

Problem Statement – Late shipping 

Tracking ID – No Consignment 

Order ID --6234093559 

Assistance Required – Need urgent shipping 

Order placed on : Oct 18, 2020 

Please update us about the delay in shipping and arrange a delivery ASAP. 

Regards, 

Ezzaldeen 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com