Subject: RE: late collection //6233952630
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 10 Dec 2020 12:13:22 +0000

@Apoorv Joshi<mailto:[email-masked]>

As per Aramex, customer is saying there is no shipment to be returned.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, December 10, 2020 2:50 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]
Subject: Re: late collection //6233952630

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case. We have already escalated to Aramex but receiving no response on this.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 10, 2020 4:17:34 PM
Subject: late collection //6233952630

Hi Team,

The case is pending since october

Order no: 6233952630
AWB: 46379184983
Collection Reference K1215BA
 kindly contact the customer and arrange a collection ASAP
Address Tiger building Apartment 308, third floor near to under sun sport shop, Al Amal, Riyadh.
Mobile no +966590028064
Thank you for your assistance.

Regards,
Ezzaldeen

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#1619477] - Returns
From: ALL RUH OPS - Landmark <[email-masked]>
To: Max <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>
Date: Thu, 10 Dec 2020 10:53:30 +0000

External email sender, please take precaution.

Dear,

As per customer there is no shipment.

Best Regards

CMT Executive Aramex International – KSA – Riyadh

Tel: +966 920027447

aramex.com

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Faramex&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C70d9a6b0b8d64bed16f908d89cf9d5d5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637431944127981456%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TrptNv58dvVLNMwD0kbdq7%2FWANm5AJg2OtdkEH%2FIypk%3D&reserved=0>  <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Faramex&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C70d9a6b0b8d64bed16f908d89cf9d5d5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637431944127991412%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=63U7tE3UHQpwHSZAVB8usj8IqACQFmIm3KwjyERAhgY%3D&reserved=0>   <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompanies%2F11516&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C70d9a6b0b8d64bed16f908d89cf9d5d5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637431944127991412%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=G8ePo%2BsikewtdPZRdXr0H2jfGcV7ghQGrAWxh2WsYX4%3D&reserved=0>

For a greener planet, please don’t print this email unless necessary.

From: Max <[email-masked]>
Sent: Thursday, December 10, 2020 1:48 PM
To: ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]>
Cc: [email-masked]
Subject: Fwd: [#1619477] - Returns

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Order no: 6233952630
AWB: 46379184983
Collection Reference K1215BA
 kindly contact the customer and arrange a collection ASAP
Address Tiger building Apartment 308, third floor near to under sun sport shop, Al Amal, Riyadh.
Mobile no +966590028064
Thank you for your assistance.

Regards,
Ezzaldeen

   On Fri, 4 Dec at 10:43 AM , Max <[email-masked]<mailto:[email-masked]>> wrote:

   Hi Team,

   Order no: 6233952630
   AWB: 46379184983
   Collection Reference K1215BA
    kindly contact the customer and arrange a collection ASAP
   Address Tiger building Apartment 308, third floor near to under sun sport shop, Al Amal, Riyadh.
   Mobile no +966590028064
   Thank you for your assistance.

   Regards,
   Ezzaldeen

      On Mon, 23 Nov at 4:11 PM , Max <[email-masked]<mailto:[email-masked]>> wrote:

      Hi Team,

      Order no: 6233952630
      AWB: 46379184983

      Kindly assign a reference number to this request from your end as when we created the collection request no reference number was assigned to the same. Customer is trying to return the items since October and is unable to as each collection is getting cancelled.

      Please assist in getting the items collected from customer on priority. Customer details are as follows:

      Address Tiger building Apartment 308, third floor near to under sun sport shop, Al Amal, Riyadh.
      Mobile no +966590028064
      Thank you for your assistance.

      Regards,
      Ezzaldeen

         On Thu, 19 Nov at 7:07 PM , Max <[email-masked]<mailto:[email-masked]>> wrote:

         Hi Team,

         Order no: 6233952630
         AWB: 46379184983

         Kindly assign a reference number to this request from your end as when we created the collection request no reference number was assigned to the same. Customer is trying to return the items since October and is unable to as each collection is getting cancelled.

         Please assist in getting the items collected from customer on priority. Customer details are as follows:

         Address Tiger building Apartment 308, third floor near to under sun sport shop, Al Amal, Riyadh.
         Mobile no +966590028064
         Thank you for your assistance.

         Regards,
         Ezzaldeen

            On Thu, 12 Nov at 2:56 AM , Max <[email-masked]<mailto:[email-masked]>> wrote:

            Hi Team,

            Order no: 6233952630
            AWB: 46379184983

            Kindly assign a reference number to this request from your end as when we created the collection request no reference number was assigned to the same. Customer is trying to return the items since October and is unable to as each collection is getting cancelled.

            Please assist in getting the items collected from customer on priority. Customer details are as follows:

            Address Tiger building Apartment 308, third floor near to  under sun sport shop, Al Amal, Riyadh.
            Mobile no +966590028064
            Thank you for your assistance.

            Regards,
            Ezzaldeen

            1619477:1125156