Subject: Refund Complaint
From: "Osam Thabit. Qaid" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 9 Dec 2020 18:17:09 -0700 (MST)

Hi Team, 

Ticket id:1855873 

With reference to order number 6231519255, the customer is asking for his refunds and as per the hybris the order was created on Oct 9, 2020 but there is no Consignments details till now, although there is a attempt for full order cancellation but it was rejected. Kindly check this case and do the needful. 

Regards, 
Osam