Subject: Re: ON_VALIDATION_CANCELLED Deduction Issue // 6218958999 // P1000000000004793550
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Wed, 9 Dec 2020 00:17:15 -0700 (MST)

Hi Malik, 

Please assist in closing the below case, customer's below details are: 

Bank's name: Al-Rajhi 
Account number: 11600010006080499599 
IBAN Number: SA9380000116608010499599 
Account type: Current 

Thank you for your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]> 
Sent: Sunday, November 29, 2020 6:28:39 PM 
Subject: Re: ON_VALIDATION_CANCELLED Deduction Issue // 6218958999 // P1000000000004793550 

Hi Team 

Kindly help on the bellow concern and find the attachment ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 1, 2020 1:52:36 PM 
Subject: ON_VALIDATION_CANCELLED Deduction Issue // 6218958999 // P1000000000004793550 

Problem Statement: ON_VALIDATION_CANCELLED Deduction Issue 

Order Date: 8/26/20 
Order ID: 6218973607, 6218970906, 6218970457, 6218958999 
Transaction ID: P1000000000004793550 

Assistance Required: Need to check and prcocess the refund, 
Issue Description: The customer is saying his amount has been deducted and order not been placed, so kindky check with the mentioned transaction ID and update us as soon as possible. 
Regards, 
Syed Ataullah