Subject: Customer reported that he has received a order with missing item; Order ID: 9617866573
From: Aman Deep <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 8 Dec 2020 08:02:34 -0700 (MST)

Hi Team, 

Problem Statement: Customer reported that he has received a order with missing item. 

Order Date: Nov 26, 2020 
Order ID: 9617866573 
Tracking ID: 46044570821 

Assistance Required: Customer reported that he has received a order with missing item, please assist. 

Issue Description: The customer reported that he has received a order with missing item (Item name: 159497018 - - Giggles Solex Baby Buggy; item price: 257 AED) and as I have checked in the system the order is successfully delivered and I have crossed checked with warehouse and they have also confirmed the same (Warehouse has provided a screenshot attached). 

Please check and advise. 

Thank you for your help! 

Regards, 
Aman Deep