Subject: RMA cancel
From: "Willksina Nelson. Sunny" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 8 Dec 2020 05:27:29 -0700 (MST)

Hi Team, 

Ticket- 1833293 

Problem Statement: Late refund (Cancelled RMA) 

Order Date: Nov 11,2020 
Order ID: 9615043975 
RMA: 1000187325 
Tracking ID: 46043376993 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris the return status is showing cancelled. 
​ 
Please check and advice as customer waiting for a refund. 

Thank you for your help! 

Regards, 
Willksina