Subject: Late Delivery - 6249015371
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 7 Dec 2020 05:14:19 -0700 (MST)

Hi Team, 

Problem Statement: Late Delivery 
Order Date : Nov 29, 2020 
Order ID: 6249015371 
Tracking ID: FC1130200001555 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on Nov 30, 2020 but till now the order has not delivered to the customer. The customer has confirmed that she is getting messages but there is no calls. The customer is flying on Monday morning and wants the delivery by Sunday, Dec 06. 

The customer is continuously complaining that the courier team is not contacting him but returning the delivery and sending a message that we have missed you. The customer is flying on Monday and requested for the delivery on Sunday. 

Kindly assist with the delivery to be arranged asap. 

Regards, 
Nikhil