Subject: RE: Late Collection For Order ID 6236128891
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Olm Riyadh <[email-masked]>, ArishLaila <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 7 Dec 2020 11:25:42 +0000

@Olm Riyadh<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]> Please arrange return collection asap.

Customer can be reached on +966569137919
Tracking ID: RP1029200004165

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Monday, December 7, 2020 11:57 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Late Collection For Order ID 6236128891

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case. Customer can be reached on +966569137919.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 7, 2020 1:09:55 PM
Subject: Late Collection For Order ID 6236128891

Hi Team,

Problem Statement: Late Collection

Order Date : Nov 27, 2020
Order ID: 6236128891
Tracking ID: RP1029200004165

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on Oct 29, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. I've already escalated the case but still no reply from courier team.

Regards,
Ishan

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