Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 06 Dec 2020 20:22:44 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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<div style="direction: ltr">Noone told me it’s a store pickup I haven’t received any information about that or anything
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, December 3, 2020 10:42:10 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1701470] - Returns
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<div dir="ltr">Hi Hussain,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We sincerely apologize for the delay in collection of your items however, we have received further feedback from the courier partner at this time and it appears that the order was a store pickup. We have at this time created a new return request. </div>
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<div dir="ltr">We request you to please check your email, you must have received an email from us containing a link. Please click on that link and then update your address, contact details. Once you have done that please simply reply to this email along with
 your full address and contact number. We will be happy to arrange this on priority for you. Please also make sure to check the spam/junk folder of your email.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1701470