Subject: RE: Late shipping // 6490257799 // Need to process the refund
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Fauzan Musalman <[email-masked]>, Vinod Sharma <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Subhabrata Mandal <[email-masked]>, Aniket Mhangore <[email-masked]>
Date: Sun, 6 Dec 2020 02:46:32 +0000

Hi Seeta,

Escalated.

Malik
From: Seeta Seeta <[email-masked]>
Sent: Friday, December 4, 2020 6:55 PM
To: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Mohd Imran <[email-masked]>; Fauzan Musalman <[email-masked]>; Vinod Sharma <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Subhabrata Mandal <[email-masked]>; Aniket Mhangore <[email-masked]>
Subject: Re: Late shipping // 6490257799 // Need to process the refund
Importance: High

External email sender, please take precaution.
Hi Team,

Please look into this and please help us in closing this case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "vinod sharma" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Subhabrata Mandal" <[email-masked]<mailto:[email-masked]>>, "Aniket Mhangore" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 29 November, 2020 17:10:50
Subject: RE: Late shipping  // 6490257799 // Need to process the refund

Hi Mr. Malik,

Below order is partially shipped from WH, so we can’t cancel remaining item.

Please get this item cancel from Hybris.

Regards,
Vinod
+966 -564851785
IP-2056

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 6:21 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Aniket Mhangore <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late shipping // 6490257799 // Need to process the refund

Hi @Vinod Sharma<mailto:[email-masked]>  @Aniket Mhangore<mailto:[email-masked]> @Subhabrata Mandal<mailto:[email-masked]>

Please assist to process cancellation for 6490257799. Pending since May.

Regards,
Malik
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 4:32 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipping // 6490257799 // Need to process the refund

External email sender, please take precaution.
Hi Team,

Please assist in cancellation of the order in the below case as we are advised not to add anything in the cancellation sheet. Case is pending since very long time.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 18, 2020 1:29:25 AM
Subject: RE: Late shipping  // 6490257799 // Need to process the refund

Hi Seeta,

Please forward this in cancellation sheet.

In case If not cancelled let us know.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 4:21 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipping // 6490257799 // Need to process the refund
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly take an action on this case it's pending from 6 May, but the customer raised his complain before few days.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 November, 2020 13:32:46
Subject: Late shipping  // 6490257799 // Need to process the refund

Hi Team,

Problem Statement: Late shipping

Order Date: May 9, 2020
Order ID: 6490257799
Tracking ID: 649025779922999991

Assistance Required: Need to mark the consignment as NDR

Issue Description: The order partially shipped from our end, and other remain items are still showing ready to shipped, so kindly mark it as NDR or Lost In Transit, and process the refund as well.

Regards,
Syed Ataullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7Ce63d062e005742a566d608d8986484fd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637426904809452705%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uOXOonhJvRiPnTeQUdxiJz5Ngf3PAzRzBKjtkyIa4rk%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com